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Primarily, trolley bases: not the great big trolleys you see on the Nitro or Industrial 85, but the smaller, four-castor ones compatible with our smaller products, including our best-selling skyVac Mighty Atom.
I regularly get calls from our customers who’ve accidentally dropped their system and broken a wheel, or they’ve had the system for years and, while it’s still in fantastic condition, the wheels have become a bit rickety. Most customers don’t realise they can get replacement wheels quickly and cheaply- a new Mighty Atom Trolley costs less than £50!
As I mentioned, customers often call us after their machine has fallen from a height or taken a hit- and if their vacuum head has had the brunt of the damage, they worry that the whole head will need replacing.
However, that is not the case; most of the time, only small parts of the head need replacing. For example, the Three Switch Grey Cover for the Industrial 85 sits directly beneath the vacuum handle, and a replacement part is available for just over £20 and is easy to fit.
We also have the Blue Cover for the skyVac Commercial 75 Plus, Industrial 85, and Internal 78, so we can sort out vacuum damage quickly and at minimal cost.
We definitely get customer calls regarding their inspection cameras, but less about damaged equipment and more about lost parts.
For example, customers might find that in between inspections, they’ve lost the antenna for the camera monitor or the waterproof cover for the camera. These parts are needed and cost less than £10 each!
Honestly? Follow recommended maintenance advice. Clean your equipment, change your filters every six weeks, and bring your systems in for a service!
Whilst customers can buy required replacement parts and fit them themselves, we strongly advise that customers book their system in for a service with our mechanics in Northampton for a check-up.
Our trained specialists will look at all the vacuum components to ensure they are at their best. If additional work or replacement parts are needed, our team will call to discuss this with you so your vacuum is returned as good as new!